postage:

In addition to the prices of the products listed on the site, the purchaser on the site will be charged shipping fees of 19-30 NIS, depending on the area, for regular delivery and 25 NIS for express delivery to selected areas.

Orders of NIS 299 or more will not be charged shipping fees, except for express deliveries.

The company has the exclusive right to change the shipping prices from time to time, without prior notice.

Order on the website, choose a date for delivery:

First select the product and click add to cart, then select "scheduled delivery". When the "Delivery city" field appears, enter the city to which you want to send the order. Depending on the city entered by the user, the dates available for delivery will be displayed according to the list of distribution areas and delivery times. (Hereinafter: "Delivery and Shipping") If in the order the name of the delivery city is not the same as the final delivery address entered on the page, the delivery time will be re-evaluated according to the delivery address entered in the final order status and according to the delivery restrictions to that address. Delivery of the order is only possible as long as there is no obstacle Technically and/or otherwise that prevents the delivery of the order. If the user has started the purchase process and selected a delivery date that is available at that moment, but completed the purchase after the order has entered this distribution area, this order will be postponed to the nearest delivery date. Delivery delays may happen from time to time Spicehouse is not responsible for delays, but it will do everything in its power to reduce the possibility of this type of situation.

Supply and deliveries:

Cities in the division area 8:
Bnei Brak, Givatayim, Ramat Gan, Tel Aviv - Jaffa

Days available for delivery:
Sunday-Saturday

postage:
Express delivery from today to today at a cost of NIS 25
Standard delivery at a cost of 19 NIS

Distribution hours:
Sundays - Thursdays 12:00-22:30
Fridays until Saturday
Saturdays starting from Shabbat until 22:30

Nearest delivery date:
Deliveries from today until 21:00 every day of the week

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Cities in division 7:
Rishon Lezion, Holon and Bat Yam

Days available for delivery:
Sunday-Friday

postage:
Express delivery from today to today at a cost of NIS 25
Standard delivery at a cost of 19 NIS

Distribution hours:
Sunday to Thursday 17:00-22:00
Fridays until Saturday

Nearest delivery date:
On Sunday-Thursday delivery from today until 4:00 p.m., after 4:00 p.m. delivery will be available from today to tomorrow on the days available for delivery
On Fridays deliveries from today until 13:00, after 12:00 the delivery will be available on the days available for delivery

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Cities in Division 3:
Or Yehuda, Azor, Ahismach, Iros, Elishma, Arsuf, Bar Jacob, Barot Yitzchak, Beit Elazari, Beit Dagan, Beit Hanan, Beit Nehemiah, Beit Oved, Beit Arif, Arif, Ben Zakhai, Basra, Galia, Givat Brenner, Brenner , Givat HaSlosha, Givat Chen, Gavton, Ginton, Galil Yam, Gan Haim, Genot, Yohanan Gardens, Am Gardens, Tikva Gardens, Gat Rimon, Hod Hasharon, Herzliya, Zeitan, Hamed, Yavne, Yehud, Neve Monoson, Yarkona, Ishersh , Kfar Bilu, Kfar HaNagid, Kfar Chabad, Kfar Truman, Kfar MAL, Kfar Saba, Kfar Sirkin, Kfar Shemariahu, Lod, Magashim, Mazor, Mezkeret Batia, Mash, Kfar Mash, Mikveh Israel, Mishmar Hashiva , Neve Yamin, Neve Yerak, Nofach, Nahalim, Nettaim, Nir Zvi, Nes Ziona, Savion, Edenim, Einat, Petah Tikva, Tsofit, Zefaria, Kiryat Ono, Kiryat Ekron, Rosh Ha'Ein, Rehovot, Rintia, Ramot Sheshavim, Ramla, Ramat Afel, Ramat Hasharon, Ra'anana, Rashpon, Sde Warburg, Hamed, Shadi Hamed, Shoham, Shafiim

Days available for delivery:
Sunday - Friday

postage:
Standard delivery at a cost of NIS 25

Distribution hours:
Sundays - Thursdays 14:00 - 21:30
Fridays until Saturday

Nearest delivery date:
Delivery from today until 9:00

*After 9:00 a.m. delivery from today to tomorrow depending on the days available for delivery.

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Cities in Division 2:
Avihil, Ibn Yehuda, Odim, Or Akiva, Amonim, Ashdod, Ashkelon, Be'er Ganim, Be'er Sheva, Beit Hananiah, Beit Yehoshua, Beit Yitzchak-Sha'er Hefer, Beit Ezra, Bnei Dror, Bnei Eish, Binyamina, Jesser a- Zarka, Gaolim, Gedera, Gan Yavneh, Gan Shmuel, Genot Hadar, Gesch, Zichron Yaakov, Habezlet Hasharon, Hadera, Haifa, Harot, Hirot, Yanov, Yakum, Jerusalem, Kfar Yona, Kfar Neter, Kfar Silver, Modi'in Illit, Maccabim Reot, Modi'in, Ma'agan Michael, Nitzan, Nitzan B, Nitzanim, Netanya, Ein Vared, Ein Sharid, Pardes Hana-Karkur, Pardesia, Tzur Moshe, Kadima-Zoran, Kidron, Caesarea, Kiryat Ata, Kiryat Bialik, Kiryat Gat, Kiryat Yam, Kiryat Motzkin, Sde Uziahu, Sdot Yam, Shtolim, Tel Yitzhak, Tel Mond, Ptolemy Elazar.

Days available for delivery:
Sunday - Thursday

postage:
Standard delivery at a cost of NIS 25

Distribution hours:
14:00 - 21:30

Nearest delivery date:
Delivery from today to today until 9:00,

After 9:00 a.m. delivery from today to tomorrow depending on the days available for delivery.
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Cities in Division 6:
Abu Sanan, Abtin, Abtalion, Aviel, Avigdor, Aviazer, Ibn Sapir, Ibn Shmuel, Adamit, Umm Batin, Orot, Oranim, Oranit, Usha, Achava, Ahuzam, Ahihud, Ahiezer, Eyal, Ilon, Eitan, Eitanim, Aksal, Al Sayed, Al-Azi, Aloma, Alon HaGalil, Aloni Aba, Aloni Yitzchak, Alonim, Elikin, Eliakim, Eliashiv, Elad, Alfie Menashe, Elkosh, Eblin, Afek, Efrat, Ariel, Ashbul, Eshel Hanasi, Ashrat, Eshtaul, Beer Tovia, Beer-Sheva, Beer-Sheva, Beer-Sheva, Beer-Sheva, Barotheim, Bustan HaGilil, Buaina-Nojidat, Burgatha, Teha, Bitzron, Bir al-Makhsor, Beit Oren, Beit Aryeh, Beit Barel, Beit Govrin, Beit Gamaliel, Beit Halevi, Beit HaEmek, Beit Zid, Beit Zeit, Beit Hirot, Beit Halkia, Beit Hanina, Beit Hashmonai, Beit Yanai, Beit Meir, Beit Nir, Beit Nakofa, Beit Uziel, Beit Zvi, Beit Tsefa . , Bnei Aish, Bnei Zion, Bnei Ram, Bneya, Binyamina-Givat Ada, Binyamina Givat Ada, Besmat Tivon, Batzat, Bekoa, Bar Giora, Boror Hil, Barchia, Barkai, Barkat, Bat Hadar, Bat Hen, Bat Hefer , Bat Hatzor, Bat Shlomo, Jat, Gaoli Yemen, Givat Carmel, Givat Bar, Givat Ela, Givat Ze'ev, Givat Haim (Ihud), Givat Haim (United), Givat Yaarim, Givat Yeshaiahu, Givat 28, Givat Kach, Givat Nili, Givat Nili, Givat Oz, Givat Shmuel, Givat-Shmuel, Givat-Smuel, Givat-Shamuel, Givat-Smuel, Givat Shemesh, Givat Shapira, Givati, Givat, Gadish, Gidona, Goran, Goranot HaGilil , Gezer, Gizo, Gilon, Gilat, Giniger, Githa, Galon, Gilead (Even Yitzchak), Gamzo, Gan HaDrom, Gan Hashamron, Gan Yashia, Gan Shurk, Gan Shlomo, Gan Shlomo, Gan Shlomo, Gan Shlomo, Gan - Shlomo, Gani Hadar, Gani Hadar East, Gani Hadar West, Gani-Hadar East, Gani-Hadar West, Gani-Hadar, Gani - Hadar, Gani -Hadar, Gani - Hadar, Gani Tal, Gani Modi'in, Gaaton, Gafen , Gesher HaZiv, Gat (kibbutz), Dalit al-Karmel, Dvora, Dvoria, Dvira, Dor, Dahi, Deir al-Assad, Deir Hana, Deir Rafat, Dalia, Demeida, Drijat, Bonim, Hadar Am, Hodia, Hosea, the Zore, the Rowers, the Yogev, Hila, the Ma'afil, the Sollim, the Anchor, Harel, Harduf, Harrit, Vardon, Zebdiel, Zohar, Zachariah, Zanoch, Zarzir, Zarchia, Haval, Heber, Hagar, Hagla, Hadid, Huldah, Hufit, Hora, Horishim, Habit Zion, Halutz, Haltz, Haniel, Hanita, Hanton, Hefetz Haim, Hetsev, Hatzor-Ashdod, Hatzor Huldah, Hatzor Ysaf, Hatzor 28, Hatzor, Harb Lath, Haroz, Harish, Tayba, Tirah, Tirat Yehuda, Tirat Carmel, Tal Shahar, Tal-El, Tamra, Tamra (Jezreel), Yigur, Yigal, Yad Binyamin, Yad Hana, Yad Natan, Yad Rambam, Yad Rambam, Yadida, Yuval, Yodafat, Yanon , elements, Yas'ur, Ya'el, Ya'af, Ya'ara, Yafi'a, Yi'fat, Yitzits, Yak'naam (Moshvah), Yarhav, Yeshai, Kochav Yair, Kochav Michael, Kahla, Kenotho, Kaslon, Kfar Aviv, Kfar Oriya, Kfar Achim, Kfar Bialik, Kfar Ben Nun, Kfar Bara, Kfar Baruch, Kfar Gideon, Kfar Galim, Kfar Glikson, Kfar Daniel, Kfar Oranim, Kfar-Haoranim, Kfar Horesh, Kfar Maccabi, Kfar Hanoar Hada, Kfar Hess, Kfar Hara, Kfar Hari. F, Kfar Vitkin, Kfar Warburg, Kfar Zoharim, Kfar Haim, Kfar Hassidim A, Kfar Hassidim B, Kfar Yedidiya, Kfar Yehoshua, Kfar Yehezkel, Kfar Yaebtz, Kfar Cana, Kfar Monesh, Kfar Menachem, Kfar Mordechai, Kfar Avoda, Kfar Pines, Kfar Kasem, Kfar Kara, Kfar Ruth, Kfar Shmuel, Kerem Ben Shemen, Kerem Maharl, Kermi Yosef, vineyards, Lahav, Lahavat Habiva, Lahavim, Luzit, Letron, Sharigim Li On, Lachish, Lakia, Maor, Meir Shafia, Mevo Beitar, Mevo Dotan, Mevo Horon, Mevo Modiim, Mevoat Yam, Mebasheret Zion, Megid, Megiddo, Magal, Mederech Oz, Midresh Rupin, Molda, Moza Ilit, Mizra, Camp Tel Nof, Machsia, Mata, Meitav, Meiser , refills, Misher, Miter, Raphael Institute, Makamorat, Malala, rest, Menshit Zebda, Zion Mosque, Masaudin al-Azazama, Mebarot, Ma'in Zvi, Ma'ale HaHahima, Ma'ale Iron, Ma'anit, Mizleh, Mitzpe Avi'B, Mitzpe Ilan, Metzer, Center Shapira, Meshgav Dov, Mashhad, Mashuat Yitzchak, Mishmar David, Mishmar HaNegev, Mishmar HaEmek, Mishmar Hasharon, Mishmars, Mishmar, Mish'an, Matan, Matatiyo, Nabatim, Negva, Nahora, Nahalel, Noga, Neve Ilan, Neve Yam , Neve Mevat, Neve Michael, Neve Shalom, Noam, Nof Ayalon, Nofit, Nordia, Nachosha, Nachala, Nachem, Nachsholim, Nachshon, Nachshonim, Netua, Netaf, Nain, Nili, Nitzani Oz, Nir Eliyahu, Nir Benim, Nir Galim, Nir Khan, Nir Yaffe, Nir Israel, Nir Etzion, Nes Harim, Nes Amim, Hadassah Neorim, Naan, Netzer Hazani, Netzer Sarni, Netzer-Serni, Netzer-Serni, Netzer-Serni, Netzer-Serni, Nesher, Nativ HaLa, Nativ Shaira, Sajur, Segula, Suaed (Khamria), Solam, Selait, Sansana, Sa'ar, Satria, Abdon, Evron, Agor, Adi, Uza, Uziir, Olesh, Omar, Ofer, Ozem , Ogbi (son of Ogba), Ezer, Azriel, Azariah, Ezrikam, Eynat, Eilot, Ein Ayala, Ein Hod, Ein Horesh, Ein Hamfaretz, Ein HaEmek, Ein Shosfit, Ein Hod, Ein Ya'akov, Ein Kerem - Agricultural B.S. . Porat, Falech, Palmachim, Petahia, Tzuba, Zofia, Tzuki Yam, Tzur Hadassah, Tzur Yitzchak, Tsipori, Celaphon, Zfaririm, Tsuropa, Wasp, Yavne Group, Kedma, Kommiam, Kornit, Kalhim, Kiryat Haim, Kiryat Yaarim, Kiryat Malachi , Kiryat Anavim, Kiryat Shlomo, Kiryat Shmuel, Kiryat Airport, Rabadi, Regva, Rahat, Rocha, Rochama, Romana, Romat Hiev, Raina, Raksim, Ramot Yitzchak, Ramot Meir, Ramot Menashe, Ramat David, Ramat the Kobush, Ramat the Judge , Ramat Yohanan, Ramat Raziel, Ramat Rachel, Shevi Zion, Segev-Shalom, Sde David, Sde Yoav, Sde Yaakov, Sde Yitzchak, Sde Moshe, Sde Zvi, Sdot Micah, Shadma, Shuava, Shuvel, Shumra, Shumaria, Root, Roots, Shushant of the Valleys, Shazor, Shahar, Shibulim, Sheikh Danon, Shekhanya, Shlavah, Shlomi, Shamrat, Shamshit, Sha'ab, Sha'aliv, Sha'ar Ephraim, Sha'ar Ha'amkim, Sha'ar Menashe, Shafir, Shafram, Shachak, Sharig (Li-on) , Sherid, Tashur, Toval, Timyrom, Tirosh, Tel Hanan, Tel Sheva, Talm, Ptolemy Bil'u, Ptolema Yehiel, Ptolemy Yaffe, Ptolemies, Tamara, Tamarat, Tnuvut, Tauz, Tarum, Shilat.

Days available for delivery:
Sunday - Thursday

postage:
Standard delivery at a cost of NIS 25

Distribution hours:
10:00 - 21:30

Nearest delivery date:
Delivery from today to tomorrow until 17:00,
After 17:00 the delivery can be scheduled for another 2 business days and according to the days available for delivery.

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The rest of the country is division 4

Days available for delivery:
Sunday - Thursday

postage:
Standard delivery costs NIS 30

Distribution hours:
10:00 - 21:30

Nearest delivery date:
Until 17:00 the delivery can be scheduled for another 2 business days, after 17:00 the delivery can be scheduled for another 3 business days and according to the days available for delivery.

Delivery will be made only to the settlements listed above and within the time limit indicated next to each destination. When ordering, the buyer will enter the address for delivery and, accordingly, available dates for delivery will be displayed. The delivery of the order on the website is possible only as long as there is no technical and/or other obstacle that prevents the delivery of the order. When ordering through the website, the customer has the option of choosing a preferred time window for the delivery of the shipment. This is a preference only, and the store will make every effort to deliver the order to the address provided in the selected preferred time window. At the same time, this statement should not be considered as an obligation of Spicehouse to act based on the delivery time preference chosen by the customer. For example, in the event that the courier or customer service fails to establish telephone contact with the recipient of the shipment or is not available at the address provided by the customer, the store reserves the right to make changes accordingly and deliver the shipment in a different time window, all in coordination with the recipient of the shipment. Spicehouse works with an external courier company that undertakes to deliver the shipment within a time window. The supply of the products to be carried out by a third party and under his sole responsibility, in accordance with the conditions appearing in these terms of use and in accordance with the policies of the third party who will supply the products. Spicehouse will not bear any responsibility with the delivery of the products and as long as the user has any claim and/or complaint and/or claim in connection with the supply of the ingredients, he will be the first to bring the claim and/or demand and/or claim to the third party that supplies the product only. The company has the exclusive right to change the courier company from time to time and/or to simultaneously use the services of another company, without prior notice. On the day of delivery, an SMS message will be sent to the recipient of the shipment (whether it is the ordering customer or another person), prior to its delivery, in order to verify the delivery address and to verify the presence of the recipient of the shipment at the address provided. Delivery delays may happen from time to time. Spicehouse is not responsible for delays, but it will do everything in its power to reduce the possibility of this type of situation. Once a shipment has been sent to the delivery address, it is not possible to change the time window for its delivery or the delivery address. In case the buyer is not present at the time of delivery at the requested address, the drinks will be returned to the company and an alternative date for delivery will be arranged with the buyer. If, on the new date agreed with the buyer, the buyer will not be present at the time of delivery at the requested address, the drinks will be returned to the company and the coordination of an alternative delivery date will be the responsibility of the buyer by calling the company and coordinating a new delivery date. In such a case, the buyer will be charged additional shipping fees according to the rates used by the company and the buyer will have no claim and/or demand in this regard. The company will be entitled, but not obligated, not to charge the buyer shipping fees, at its sole discretion. When you receive a shipment from us, please check each box that all the products are there and that they are in good condition and to your satisfaction. If an item is missing or in your opinion damaged, please bring it to our attention by phone: 03-5185904. It is the responsibility of the customer to contact customer service, it is not the responsibility of the courier who delivered the products to contact Spicehouse or to deliver missing products. The company is not responsible for delays by the shipping company, as the case may be, and in any case will not be responsible for a delay in the delivery of the shipment in circumstances of force majeure and/or in other circumstances beyond its control, such as strikes and/or breakdowns, breakages of the shipment, including but not limited to breakdowns in the computer system and/or the telephone and/or the e-mail service. There may also be delays in the delivery dates of up to three business days due to multiple orders and deliveries during special sales days on the website. Such delays are not the responsibility of the company and the customer will not have any claim against the company in this regard. It should be emphasized that in the event that the shipment is broken on the way or upon arrival as a result of the courier's actions, the company will provide a new shipment within 7 business days. Restrictions: The shipment will be delivered to the buyer or the recipient of the order at the address specified by the buyer in the order only, subject to the presentation of a valid ID by the recipient of the order and being over 18 years old years

Cancellations and returns policy

The buyer must check the contents of the shipment upon receipt, and make a comparison with both the order and the invoice sent to him at the time of purchase.

• Cancellation of a transaction in accordance with the Consumer Protection Regulations (cancellation of a transaction), 2010-771 and the Consumer Protection Law, 1981-1981.
• The buyer will be entitled to cancel the order within 14 business days from the date of receipt of the order, subject to the return of the drinks when they are closed and in their original packaging, when it has not been opened and/or not damaged, and that no use has been made of them and no damage has been caused to them, as well as subject to the presentation of an invoice attesting to the fact that the order was made or other proof regarding the transaction itself, the date, the amount paid for it and the means of payment.
• A product purchased as a package (if it is considered a product that can be returned, see the above value) will be returned as a package and individual products that make up the package must not be returned.
• If the cancellation or return of the order is not due to a defect or discrepancy, and after 14 business days of receiving the order, the company will be entitled to charge the buyer a cancellation/return fee at the rate of 5% of the order price or NIS 100 - whichever is the lower of the two.
• Changing an order by the buyer will be subject to the company's agreement at its sole discretion and no later than 2 business days from the date of shipment. Changing, canceling or returning the order will be done through customer service only, phone: 03-5185904.
• The credit will be made within 14 business days from the day the product is returned, in accordance with the instructions of the credit companies. If the order is not accepted, the transaction will be canceled and a credit will be made within 14 business days from the date of the cancellation request. The credit will always be carried out under the same conditions in which the transaction was debited and to the means of payment from which the transaction was carried out (if paid in installments, the credit will also be in installments, if paid with a gift card, the credit will also be in a gift card, and so on).
• The company will be entitled, at its sole discretion, to cancel an order, for any reason whatsoever, without the need for justification or prior notice, even if the user has already received an email notification of the purchase confirmation. will be delivered to the buyer over the phone, and he will not have any claim and/or claim and/or demand against the company for its cancellation of the transaction. The buyer will not be entitled to any compensation from the company for the aforementioned cancellation and/or change.
• In case of cancellation of the order by the company, the buyer will be credited with payment of the amount of the order, and in case of a change approved by the company, the buyer will be charged or credited, respectively, according to the modified order.
• The company will be entitled to withdraw from the execution of a purchase contract between the buyer and the company, and this upon notification to the buyer, due to a pen error or other technical error.
• Without detracting from the above, if factors and/or events beyond the control of the company and/or the website owners and/or operators delay and/or prevent the provision of the service and/or the sale of the beverages and/or their supply and/or delivery and/or transportation, in full or in part, and in any way and/or at the appointed times, and/or if malfunctions occur in the computing and/or telephone systems and/or any other communication factor during the completion of the purchase process, and/or if due to hostilities and/or a strike and/or shutdown and/or mobilization of reserves on a special scale and/or bad weather and/or any other factor that constitutes force majeure will prevent and/or delay and/or damage the process of purchasing the drinks, their delivery, transportation, supply and sale, the company may notify the cancellation of the purchase , in whole or in part or for a delay in its delivery and the buyer will not have any claim, claim, or demand as a result thereof (hereinafter: "Force Majeure").